Privacy Policy

Last updated: October 2026

Zada Technology Ltd ("Zada", "we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use, and protect information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: Zada Technology Ltd | Company No. 04091076 | ICO Reg. ZA038207
Registered Address: Stiles & Co, 2 Lake End Court, Taplow Road, Taplow, Maidenhead, SL6 0JQ
Contact: web@zada.tv | 020 8455 1919

1. Information We Collect

We may collect the following categories of personal data:

Identity data: name, job title, company name
Contact data: email address, phone number, postal address
Technical data: IP address, browser type, device information, usage data collected via cookies
Communication data: enquiries, support requests, correspondence
Contract data: details of services provided, site information, maintenance records

2. How We Use Your Information

We use personal data to: respond to enquiries and provide services; manage contractual relationships; send relevant communications with consent or legitimate interest; comply with legal obligations; improve our website and services; process payments and invoices.

3. Legal Basis for Processing

Contract performance — to fulfil our obligations under a contract with you
Legitimate interests — to operate and improve our business
Legal obligation — to comply with applicable law
Consent — for marketing communications (you may withdraw at any time)

4. Data Sharing

We do not sell or rent personal data. We may share data with: service providers acting as data processors (e.g. IT, CRM, email platforms) under appropriate agreements; professional advisors; regulatory authorities when legally required. All processors are contractually bound to protect your data.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected. Client records are typically retained for 7 years following contract end. Website enquiry data is retained for 3 years unless a contract relationship develops.

6. Your Rights

Under UK GDPR you have the right to: access your personal data; correct inaccurate data; request erasure ("right to be forgotten"); restrict processing; data portability; object to processing; withdraw consent at any time. To exercise any right, contact web@zada.tv. You also have the right to lodge a complaint with the ICO at ico.org.uk.

7. Cookies

Our website uses cookies to improve your experience. See our Cookie Policy for full details.

8. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or destruction. Access to personal data is restricted to authorised personnel on a need-to-know basis.

9. International Transfers

We do not routinely transfer personal data outside the UK. Where transfers are necessary, we ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this policy periodically. Material changes will be notified via our website. The date at the top of this page indicates when it was last revised.

11. Contact

For any data protection queries: web@zada.tv | 020 8455 1919 | Zada Technology Ltd, 167-169 Great Portland Street, 5th Floor, London, W1W 5PF